Policies & By-Laws

Education Act – Version applicable to English School Boards Opens a new browser

Complaints Procedure

By-law 9-A: Complaint Examination Procedure Opens PDF in a new browser The present By-law is established in accordance with Section 220.2 of the Education Act (R.S.Q.,c. 13.3). The present By-law outlines the procedure to be followed for the examination of complaints from students of the Lester B. Pearson School Board or their parents. (Date of coming into force – September 21, 2020)

Complainants may also refer to the Student Ombudsperson page.
Laurence Sarrazin
Substitute Student Ombudspersons: Caroline Lemay and Isabelle Turgeon
Tel: 514-422-3000 Ext 30370
Email: studentombudsman@lbpsb.qc.ca

Register of By-laws of the School Board




In case of discrepancy, the most recent version of any Official Document adopted by the Council of Commissioners will take precedence.